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Vehicle Rectifications Without Dispute Resolution

We’re not here to be neutral; we’re here to be fair. And fairness means truthfully representing your real cost of business.

VSRI was established by a qualified repair professional in direct response to systemic industry imbalances—where repairers are routinely underpaid, and insurers benefit at their expense. Our mission is to restore fairness, transparency, and financial accountability to the vehicle assessment process.

Fair Assessments.
Real Repair Costs.
Back to real industry standards.
We will back you with facts and figures.

With over 30 years in the motor repair industry, we understand what it truly takes to repair a vehicle. From managing panel shops to working alongside skilled tradespeople—we know the real cost of time, labour, and materials. That’s why our independent assessments are trusted by repairers who value transparency, accuracy, and fair compensation—not shortcuts or unrealistic benchmarks.

What Our Customers Say

Great service!!! 10/10 My car was repaired at VSRI after a man hit me while I was parked. I received a nice SUV like mine as a rental car. May car was repaired beautifully, actually hasn’t looked this good since I bought it. All I had to do is fill in a claim form and the rest was taken care of. Such an easy process.

Last time My car was damaged and it wasn’t my fault I went though my own insurnace. I was told I would get my excess back and I’m still waiting and it’s been 3 years. Thank you again David (VSRI) I will be recommending you to all my work colleagues and family.

Sheena R

What Our Customers Say

VSRI stand by their name. Repairs to my car were spot on. Can’t thank you enough for looking after my car. Great job guys.

David S

What Our Customers Say

My Audi got hit hard from behind. VSRI was recommended to me by a couple of people. They took care of absolutely everything. My car was repaired perfectly, the suspension was sorted and they even replaced the baby seat. We received all brand new parts, and the car looks amazing. Thank you for looking after us and also thank you for the nice hire car we got. Not sure what we would have done with out it. I originally lodged a claim through my insurnace but they hasseled me to go to their preferred shop, I wasn’t getting a hire car and the Assessors wanted all used parts. We need more companies like VSRI in Australia. Thanks again Sam.

Sam P

What Our Customers Say

Thanks guys for the wonderfull job done on my car. My husband was going over it at home and even he said it’s a perfect job. Wish everyone looked after people like David from VSRI does. Thanks again and hope we never have to be back but if we need a panel beater I’m not going anywhere else. We love your work.

Sarah R

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